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Welcome to Citadel: Your Quick Start Guide

Updated Feb 9, 20262 min read

Welcome to Citadel! You are just a few clicks away from transforming your screens into powerful communication tools. This guide covers the high-level basics of how our platform works, focusing on the three main pillars: Media, Apps, and Screens.

The Citadel Workflow#

Think of digital signage as a simple 3-step journey:

  1. Upload your content (Files & Apps).

  2. Organize it into a stream (Playlists & Channels).

  3. Publish it to your TV (Screens).


1. Files & Apps (Your Content Library)#

Everything starts in the Files/Assets tab. This is your "digital vault" where all your media lives.

  • Uploading Content: You can drag and drop images, videos, and PowerPoint files directly into the portal. They are stored securely in the cloud, ready to be used on any screen, anywhere.

  • Using Apps: Citadel isn't just for static images. You can add dynamic Apps—like Weather widgets, News feeds, or Clocks.

    • Note: In Citadel, Apps are treated just like any other media file. When you configure a Weather App, it saves to your library as a single "Asset" that you can drag into any playlist or channel.

2. Screens (Your Digital Canvas)#

The Screens tab is your command center. This is where you monitor your physical devices to see if they are Online, Offline, or Pending. 

How to Add a New Screen:

  1. First purchase a Citadel enabled device from your portal 

  2. After installation use the PIN shown in the Citadel portal to enable your screen

  3. Content! 

3. Connecting the Dots (Channels)#

So, how do you get your Files onto your Screens? You use a Channel.

A Channel is simply a "broadcast stream" that you assign to your screen. You can drop individual assets (like a single video) or entire Playlists (a loop of multiple images, videos, and apps) into a Channel. Once a Channel is assigned to a Screen, the screen will download and play that content immediately.

Ready to build your first playlist?#

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