Support
Help center
Search
⌘K
Sign in
Get help
Help center
FAQs
Device wont Sync to the Remote, What do I do?
Updated Jul 31, 2026
I’ve plugged everything in, connected to wifi and all I see is this spinning circle.
Updated Jul 31, 2026
The pin I have access to isn't working when I enter it, what am I supposed to do to sign in?
Updated Jul 31, 2026
The power cable isn’t long enough to reach the closest outlet - now what?
Updated Jul 31, 2026
When the device loaded up it went to the home screen instead of the application page, how do I get there?
Updated Jul 31, 2026
When the device loaded up the screen was blank, how do I get to my pin screen?
Updated Jul 31, 2026