CitadelSupport
Sign inGet help

I’ve plugged everything in, connected to wifi and all I see is this spinning circle.

Updated Jul 31, 2026

Using the remote, press the power button and click on Reboot. This will take you to the PIN screen. Plug in your pin and that should things back up and running

Was this article helpful?

Related articles

Didn't solve it?

Open a request and we'll take a look with you — no account needed.